HireVue Status

All Systems Operational

HireVue Classic (US Production) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

HireVue Classic (EU Production) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

HireVue Classic (US Only / GovCloud) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

Hiring Assistant (US) Operational

ATS Integrations Operational

Chat Widget Operational

Custom Reports Service (CRS) Operational

Dashboard Operational

Direct Messaging Operational

Email Operational

File Ingestion Operational

Insights Data Services (aka, Analytics) Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

Hiring Assistant (EU) Operational

ATS Integrations Operational

Chat Widget Operational

Custom Reports Service (CRS) Operational

Dashboard Operational

Direct Messaging Operational

Email Operational

File Ingestion Operational

Insights Data Services (aka, Analytics) Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

T2O (.com - USA) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

T2O (.eu - Europe) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

T2O (.au - Australia) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

Legacy VJT - Virtual Job Tryouts (.com - USA) Operational

Candidate Experience Operational

Applicant Results Center (ARC) Operational

Email Operational

Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

Black Screen / No Audio on Video Player

Resolved - Final Update - Evaluation service has been restored. The incident has been resolved in all environments.
Oct 23, 17:39 MDT

Monitoring - A fix has been deployed to HireVue Classic US only/GovCloud, and we’re monitoring the results.
HireVue Classic US and HireVue Classic EU have been resolved.
Oct 23, 17:32 MDT

Update - The incident on HireVue Classic US and EU has been resolved - Evaluation service has been restored. Testing is underway on a fix developed for HireVue Classic US only/GovCloud.
Oct 23, 16:46 MDT

Update - A fix has been deployed to HireVue Classic US production and EU production, and we’re monitoring the results. A fix is being developed for HireVue Classic US only/GovCloud.
Oct 23, 15:46 MDT

Update - A fix has been implemented for HireVue Classic US and EU. We are testing the result. A fix for HireVue Classic US only/GovCloud is still expected to take longer.
Oct 23, 14:57 MDT

Identified - The issue has been identified. The latest version of Chrome is enforcing stricter requirements for video playback. We are now working on a fix for HireVue Classic US and EU. A fix for HireVue Classic US only/GovCloud is expected to take longer.
Oct 23, 13:54 MDT

Update - This issue impacts users with Chrome version 141.0.7390.123 (or those preparing to update to it by Relaunching Chrome to finish updating). From a candidate’s perspective, Intro and closing video playback is similarly impacted. We continue to investigate.
Oct 23, 13:09 MDT

Update - Updated impacted product component to Evaluations. Live and On Demand interviews are operational.
Oct 23, 12:52 MDT

Update - This issue appears to be related to Chrome version 141.0.7390.123 (the latest Chrome Enterprise version). We continue to actively investigate.
Oct 23, 12:19 MDT

Update - We are continuing to investigate this issue.
Oct 23, 12:15 MDT

Update - No new update. We are actively investigating an issue with the video player that loads the candidate interview but displays a black screen with no audio.
Oct 23, 12:01 MDT

Update - The video player loads the candidate interview but displays a black screen with no audio. We are actively investigating this issue.
Oct 23, 11:15 MDT

Investigating - Hirevue Classic is experiencing a degradation in service of evaluating video interviews (both Live & OnDemand). We are currently investigating this issue. Hourly updates will be provided or sooner as events occur.
Oct 23, 10:26 MDT

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

Cloud service provider disruption

Resolved - This incident has been resolved. Both Hirevue Classic and T2O have recovered and are in a stable condition.
Oct 20, 19:04 MDT

Monitoring - We are moving this incident from "Identified" to "Monitoring". Hirevue Classic remains stable since fully recovering in our previous update without additional concerns. We are continuing to monitor T2O's delays and errors which continue to go down as services continue to recover.

We will continue with our hourly update cadence until this incident is resolved.
Oct 20, 18:04 MDT

Update - Our cloud service provider has resolved their disruption. Hirevue Classic's affected video processing and Assessments have fully recovered. T2O continues to see improvement in its delays and errors. We were warned by our provider that there may still be some lingering effects as systems stabilize after such a long period of downtime.

We will continue to monitor and provide updates outside of business hours as we see improvements at our minimum hourly cadence until announced otherwise.
Oct 20, 17:05 MDT

Update - Hirevue status remains the same but we are seeing improvements. Our cloud service provider continues to make progress on resolving their disruption. Hirevue Classic's affected video processing and Assessments near full recovery. T2O continues to see improvement in its delays and errors.

We will continue to monitor and provide updates outside of business hours. Cadence in updates may or may not increase for a brief period of time as we continuously see more and more progress made.
Oct 20, 16:08 MDT

Update - Hirevue status remains the same. Our cloud service provider continues to make progress on resolving their disruption. We are getting closer to potential recovery as we see continued improvement in both Hirevue Classic delays and T2O delays and errors. Hirevue will keep our hourly update cadence as we monitor the situation further.
Oct 20, 15:06 MDT

Update - No change in status. While we are still beginning to see improvements in both Hirevue Classic and T2O platforms our cloud provider is still experiencing disruptions causing delays and errors. Hirevue will keep our hourly update cadence as we monitor the situation further.
Oct 20, 14:03 MDT

Update - Hirevue Classic is demonstrating early signs of recovery from delays in processing assessments and submitted interviews as a result of a backlog created from our cloud provider’s service disruption. T2O is still experiencing delays while error rates are demonstrating signs of reduction.
Oct 20, 12:57 MDT

Update - No Change in Status - the cloud service provider disruption and resulting delays on T2O/Hirvue Classic remain unchanged. We are continuing to monitor the situation.
Oct 20, 11:53 MDT

Update - Our cloud service provider continues to experience service disruption, causing higher error rates and delays on T2O.
Hirevue Classic also has delays in processing assessments and submitted interviews due to the resulting backlog.
We are continuing to monitor and mitigate.
Oct 20, 10:47 MDT

Update - Our cloud service provider is experiencing a significant service disruption again. This is causing higher error rates and delays on T2O.
Hirevue Classic continues to experience delays in processing assessments and submitted interviews as a result of a backlog from the cloud service disruption. We continue to monitor and mitigate.
Oct 20, 09:42 MDT

Update - Hirevue Classic continues to experience delays in processing assessments and submitted interviews as a result of a backlog from the cloud service disruption. We continue to monitor and mitigate.
Oct 20, 08:43 MDT

Update - T2O is resolved. Hirevue Classic is experiencing delays in processing assessments and submitted interviews as a result of a backlog from the cloud service disruption. We will continue to monitor and mitigate.
Oct 20, 07:46 MDT

Update - T2O has recovered, and we will continue to monitor. Hirevue Classic is experiencing delays in processing assessments and submitted interviews, and we will continue to mitigate.
Oct 20, 06:48 MDT

Update - We continue to experience recovery from our cloud provider. We continue to monitor and mitigate.
Oct 20, 06:02 MDT

Identified - Our cloud service provider has started to recover its service. As a result, we are experiencing partial recovery. We continue to monitor and mitigate.
Oct 20, 05:05 MDT

Update - We are continuing to investigate this issue.
Oct 20, 04:06 MDT

Investigating - Our cloud service provider is experiencing a significant service disruption, which is resulting in degraded performance, delays, and elevated error rates.
Oct 20, 03:14 MDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

System Error when accessing Analytics

Resolved - This incident has been resolved.
Oct 16, 09:12 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 09:05 MDT

Investigating - A possible cause is being investigated and tested.
Oct 16, 08:37 MDT

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.