Resolved -
Our internal mitigation efforts have stabilized video processing speeds. While the third-party service disruption persists, our systems are now maintaining a steady throughput and keeping pace with current demand. Users may still experience slightly longer-than-usual processing times for live interviews, but all videos are completing successfully. We will continue to monitor performance internally.
May 1, 16:46 MDT
Monitoring -
Video processing is currently experiencing a backlog. A third-party service disruption is preventing our systems from scaling to meet current demand. We are monitoring the external recovery efforts.
May 1, 10:36 MDT