Hirevue Status

Data Exports (In-app Analytics) Report Generation Failing

Update - We still continue to investigate the root cause of continued analytic reports failing to generate through our in-app analytics section.
Jun 08, 2026 - 16:42 MDT

Investigating - We are investigating an issue where requests to generate reports through our in-app analytics tab are, in most cases, failing to produce results.
Jun 05, 2026 - 11:16 MDT

T2O (.com - USA) Degraded Performance

Admin / Recruiter Operational

Analytics Degraded Performance

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

T2O (.eu - Europe) Degraded Performance

Admin / Recruiter Operational

Analytics Degraded Performance

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

T2O (.au - Australia) Degraded Performance

Admin / Recruiter Operational

Analytics Degraded Performance

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

HireVue Classic (US Production) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

HireVue Classic (EU Production) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

HireVue Classic (US Only / GovCloud) Operational

Admin / Recruiter Operational

Analytics Operational

API Operational

Assessments Operational

ATS Integrations Operational

Email Operational

Evaluations Operational

Interviews - CodeVue Operational

Interviews - Live Operational

Interviews - On Demand Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

Hiring Assistant (US) Operational

ATS Integrations Operational

Chat Widget Operational

Custom Reports Service (CRS) Operational

Dashboard Operational

Direct Messaging Operational

Email Operational

File Ingestion Operational

Insights Data Services (aka, Analytics) Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

Hiring Assistant (EU) Operational

ATS Integrations Operational

Chat Widget Operational

Custom Reports Service (CRS) Operational

Dashboard Operational

Direct Messaging Operational

Email Operational

File Ingestion Operational

Insights Data Services (aka, Analytics) Operational

Messaging - SMS Operational

Messaging - Whatsapp Operational

Scheduling / Calendar Integration Operational

Single Sign-On (SSO) Operational

Legacy VJT - Virtual Job Tryouts (.com - USA) Operational

Candidate Experience Operational

Applicant Results Center (ARC) Operational

Email Operational

Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 9, 2026

No incidents reported today.

Jun 8, 2026

Unresolved incident: Data Exports (In-app Analytics) Report Generation Failing.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

Evaluator Video Playback Blank

Resolved - A fix has been pushed and verified on all production environments.
Jun 5, 16:22 MDT

Update - We have a fix for candidate videos failing to play in the evaluator moving through our test environments for validation.
Jun 5, 15:05 MDT

Update - We are continuing to work on a fix for this issue.
Jun 5, 14:08 MDT

Identified - We have identified the issue stemming from an update to Chrome based web browsers to version 149 impacting the video playback capabilities. We are working towards a solution.
Jun 5, 11:45 MDT

Investigating - We are currently investigating candidate videos not playing in the Evaluator experience.

A workaround exists to use Firefox if available.
Jun 5, 11:11 MDT

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

"Page Not Found" & "An Unexpected Error Occurred" Errors in the EU Environment

Resolved - Our EU environment remains stable and we are no longer seeing errors or receiving reports of continued issues. We will continue to monitor internally and thank you for your patience as we worked to resolve this incident.
May 29, 15:23 MDT

Monitoring - We have implemented a fix to resolve the issue causing errors across the T2O application in the EU environment. We see errors noticeably declining across the affected services and in testing have been able to access all sections of the platform successfully.

If you encountered any errors when attempting to add candidates via integration during this disruption, you will need to re-initiate the request. In the meantime we are continuing to monitor the environment and test the platform to ensure stability.
May 29, 14:01 MDT

Investigating - We are currently investigating an issue where when attempting to access sections of the Recruiter experience (e.g., Jobs, Job Templates, or Candidates) the T2O application is returning a "Page Not Found" or "An Unexpected Error Occurred" in our EU environment. We are also investigating related reports of intermittent issues accessing interviews in EU as well. We do not have reports of this happening outside of our EU environment.
May 29, 13:08 MDT

May 28, 2026

No incidents reported.

May 27, 2026

Planned Maintenance for T2O EU

Completed - The scheduled maintenance has been completed.
May 27, 19:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 16:00 MDT

Scheduled - In order to implement a routine update to our system, we will be performing maintenance on T2O at the time below, during which the indicated products may be unavailable within our EU region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
May 27th, 2026 6:00 PM EDT to May 27th, 2026 9:00 PM EDT
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
May 18, 21:22 MDT

May 26, 2026

Planned Maintenance for T2O AU

Completed - The scheduled maintenance has been completed.
May 26, 14:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 11:00 MDT

Scheduled - In order to implement a routine update to our system, we will be performing maintenance on T2O at the time below, during which the indicated products may be unavailable within our AU region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
May 26th, 2026 9:00 AM EDT to May 26th, 2026 12:00 PM EDT
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
May 18, 21:19 MDT