All Systems Operational

HireVue Classic (US Production) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (EU Production) Operational
Admin / Recruiter ? Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (US Only / GovCloud) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (US) ? Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (EU) Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.com - USA) ? Operational
Admin / Recruiter ? Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations ? Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.eu - Europe) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.au - Australia) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Legacy VJT - Virtual Job Tryouts (.com - USA) Operational
Candidate Experience Operational
Applicant Results Center (ARC) Operational
Email Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 31, 2025

No incidents reported today.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Planned Maintenance - Hirevue Classic US, EU, and US Only GovCloud
Completed - The scheduled maintenance has been completed.
Aug 28, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 21:00 MDT
Scheduled - In order to implement a routine update to our system, we will be performing maintenance on the Video Interviewing Platform at the time below, during which the indicated product(s) may be unavailable within our US, EU, and US Only - GovCloud regions.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
Aug. 28, 2025 9:00 p.m. to Aug. 28, 2025 11:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 1 minute of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
Aug 19, 14:46 MDT
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
Unexpected Downtime/Incident - [Corrected] Candidate error taking assessments for cloned interviews.
Resolved - This issue is resolved.
Aug 22, 02:56 MDT
Monitoring - A fix has been implemented and verified in all impacted environments (EU, AU and US). Candidates who were invited to take cloned assessments no longer receive an error, so impacted candidates are now able to complete their assessments. We'll evaluate other impacts during regular business hours and update accordingly.
Aug 22, 02:50 MDT
Update - We have verified a fix in lower environments. We are promoting the fix to higher environments now and will share when the update it is completed.
Aug 22, 02:22 MDT
Update - We are evaluating a resolution and will implement a fix accordingly. We will continue to update as we progress.
Aug 22, 01:42 MDT
Identified - We have identified the issue. Different than originally reported, candidates that attempt to take a to-be cloned assessment are receiving an error and are not able to start the assessment.

For clarity, there is no issue creating candidates from integrations. Thanks for your patience while we work to keep you updated.

We are working to identify the resolution and will update as we progress.
Aug 22, 00:48 MDT
Update - After some additional investigation, it appears this issue is affecting a subset of candidates across a broader set of ATS integrations.

We are continuing to investigate and will update as we learn more.
Aug 21, 23:47 MDT
Investigating - We are experiencing a service disruption with Integrations within our US, EU and AU regions.

A subset of candidates are failing to be created in Hirevue from Workday integrations.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.
Aug 21, 23:22 MDT
Aug 21, 2025
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

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