All Systems Operational

HireVue Classic (US Production) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (EU Production) Operational
Admin / Recruiter ? Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (US Only / GovCloud) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (US) ? Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (EU) Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.com - USA) ? Operational
Admin / Recruiter ? Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations ? Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.eu - Europe) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.au - Australia) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Legacy VJT - Virtual Job Tryouts (.com - USA) Operational
Candidate Experience Operational
Applicant Results Center (ARC) Operational
Email Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - T2O US Apr 3, 2025 22:00 - Apr 4, 2025 00:00 MDT

Scheduled - In order to implement a routine update to our system, we will be performing maintenance on T2O at the time below, during which the indicated products may be unavailable within our US region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
April 3rd 2025 10:00 PM MDT to April 4th, 2025 12:00 AM MDT
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 15 minutes of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.
Mar 28, 2025 - 10:05 MDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
T2O USA Incident: A subset of Live Invitation Emails are not being sent to Interviewers
Resolved - This incident has been resolved.

We are working resend impacted Live interviewer emails. We will update once the re-triggering has started.

Final edit: We started reprocessing the messages and they were queued for delivery as of 7pm MDT. No additional updates are planned for this incident.
Mar 28, 17:41 MDT
Monitoring - A fix has been implemented to all T2O prod environments and we are monitoring the results.

Our next step is resend impacted Live interviewer emails. We will keep you updated as we continue.
Mar 28, 16:33 MDT
Update - We are continuing to work to release the hot fix. We have successfully validated the resolution in lower environments. We are actively pushing the resolution to prod environments. We will you keep you updated as we progress.
Mar 28, 15:59 MDT
Update - We are continuing to work to release the hot fix. We are actively validating the resolution in lower environments. We will you keep you updated as we progress.
Mar 28, 15:04 MDT
Update - We are continuing to work to release the hot fix and will you keep you updated as we progress.
Mar 28, 13:59 MDT
Identified - We are experiencing a service disruption with Sending Live Invitation Emails to Interviewers within our T2O US environment.

A subset of Live Invitation Emails to Interviewers are not being sent for upcoming interviews. Candidates are unaffected.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

We have identified the root cause and plan to release a hot fix. We'll continue to make updates as we progress.

Individual system components are listed below.
Mar 28, 12:55 MDT
Mar 27, 2025
Planned Maintenance - T2O US
Completed - The scheduled maintenance has been completed.
Mar 27, 13:59 MDT
Update - This maintenance has been cancelled and will be moved to a later date as a new event.
Mar 27, 13:59 MDT
Scheduled - In order to implement a routine update to our system, we will be performing maintenance on T2O at the time below, during which the indicated products may be unavailable within our US region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
March 27th, 2025 10:00 PM MDT to March 28th, 2025 12:00 AM MDT
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 15 minutes of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.
Mar 21, 09:48 MDT
See Responses leads to a blank page
Resolved - A fix has been implemented. We have confirmed known affected customers are working as expected. Please reach out to Support if you continue to experience any issues.
Mar 27, 12:52 MDT
Identified - We have determined this issue is present in additional environments.

We have identified a potential fix. We are working to deploy the fix and we will update as we progress.
Mar 27, 11:44 MDT
Update - We are continuing to investigate this issue and will provide a detailed update as we learn more.
Mar 27, 11:07 MDT
Investigating - The platform is facing a Major Incident, where recruiters may see a blank page when viewing the See Responses page for stage 1 OnDemands and Realistic Job Previews. The on-call team will be working 24-7 until the issue is resolved. Hourly updates will be provided or sooner as events occur. Thank you.

We're evaluating other environments for impact, as well.
Mar 27, 10:03 MDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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