All Systems Operational
HireVue Classic (US Production) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (EU Production) Operational
Admin / Recruiter ? Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (US Only / GovCloud) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (US) ? Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (EU) Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.com - USA) ? Operational
Admin / Recruiter ? Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations ? Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.eu - Europe) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.au - Australia) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Legacy VJT - Virtual Job Tryouts (.com - USA) Operational
Candidate Experience Operational
Applicant Results Center (ARC) Operational
Email Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance - EU, US, and US Only GovCloud Video Interviewing Platform Sep 13, 2024 21:00-23:00 MDT
In order to implement a routine update to our system, we will be performing maintenance on the Video Interviewing platform at the time below, during which the indicated product(s) may be unavailable within our US, EU, and US Only - GovCloud regions.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
Sep. 13, 2024 9:00 p.m. to Sep. 13, 2024 11:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 1 minute of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
Posted on Sep 06, 2024 - 00:17 MDT
Past Incidents
Sep 10, 2024

No incidents reported today.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Unexpected Incident: T2O Unable to Display Scores for AI assessments
Resolved - After monitoring all environments for stability, we are pleased to report that the issue has been fully resolved. The AI assessment scores are now displaying correctly across all regions
Sep 6, 10:41 MDT
Monitoring - We have deployed a fix to all affected environments and will continue to monitor.
Sep 5, 15:53 MDT
Update - We have deployed a fix to all affected environments and will continue to monitor.
Sep 5, 15:52 MDT
Update - We have identified a potential fix for the issue and are currently in the testing phase. Early results from our tests are positive, and we are making good progress toward resolving the problem.

We are confident that this is a display issue only, and the scores for our assessment suite are not lost. Once the issue is fully resolved, the scores will be available.

We appreciate your patience as we work to restore full service. As progress continues, we will provide further updates.
Sep 5, 12:17 MDT
Identified - We are experiencing a service disruption with T2O Assessments within our US, EU, and AU regions.

Customers report being unable to view the AI assessment score on completed interviews.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.
Sep 5, 10:52 MDT
Sep 5, 2024
Sep 4, 2024
Planned Maintenance - T2O EU
Completed - The scheduled maintenance has been completed.
Sep 4, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 MDT
Scheduled - In order to implement a routine update to our system, we will be performing maintenance on T2O at the time below, during which the indicated products may be unavailable within our EU region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
Sep. 4th, 2024 9:00 p.m. to Sep. 4th, 2024 10:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 1 minute of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
Sep 4, 13:21 MDT
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

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