All Systems Operational
HireVue Classic (US Production) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (EU Production) Operational
Admin / Recruiter ? Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (US Only / GovCloud) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (US) ? Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (EU) Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.com - USA) ? Operational
Admin / Recruiter ? Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations ? Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.eu - Europe) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.au - Australia) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Legacy VJT - Virtual Job Tryouts (.com - USA) Operational
Candidate Experience Operational
Applicant Results Center (ARC) Operational
Email Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance - EU, US, and US Only GovCloud Video Interviewing Platform Jul 27, 2024 21:00-23:00 MDT
In order to implement a routine update to our system, we will be performing maintenance on our Video Interviewing platform at the time below, during which the indicated product(s) may be unavailable within our US, EU, and US Only - GovCloud regions.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
July 27, 2024 9:00 p.m. to July 27, 2024 11:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 5 minutes of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
Posted on Jul 18, 2024 - 15:36 MDT
Planned Maintenance - Hiring Assistant, US and EU Jul 27, 2024 21:00-23:00 MDT
In order to implement a routine update to our system, we will be performing maintenance on Hiring Assistant (Chat & Scheduling) at the time below, during which the indicated product(s) may be unavailable within our US and EU regions.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
July 27, 2024 9 p.m. to July 27, 2024 11 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 5 minutes of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
Posted on Jul 18, 2024 - 15:31 MDT
Planned Maintenance - T2O, AU and EU Aug 1, 2024 16:00-18:00 MDT
In order to implement a routine update to our system, we will be performing maintenance on T2O at the time below, during which the indicated product(s) may be unavailable within our AU and EU regions.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
Aug. 1, 2024 4:00 p.m. to Aug. 1, 2024 6:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
There is no expected downtime to occur for our services during the maintenance period. However, we are proactively informing our customers of this maintenance window, as every update has a chance to cause a service interruption.

Individual system components are listed below.
Posted on Jul 26, 2024 - 14:12 MDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
VJT Assessment Exercise Service Disruption
Resolved - This incident has been resolved
Jul 15, 18:07 MDT
Identified - We have determined the root cause of the issue regarding HireVue's VJT Assessment Exercise service and are confident that the impact is minimal and not candidate impacting. Our team is working towards a resolution; a final update will be made when the issue is resolved.
Jul 15, 14:02 MDT
Update - We are still investigating the issue and will provide updates as they become available.

Please note that this disruption does not impact candidates.
Jul 15, 12:09 MDT
Investigating - We are experiencing a service disruption regarding HireVue's VJT assessment exercise within our US & EU/AU environment. This issue is disrupting the creation of VJTs regarding the media used within the exercise.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.
Jul 15, 11:07 MDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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