Resolved -
The implemented fix has proven successful. This issue is now resolved.
Apr 10, 09:37 MDT
Update -
The fix has been implemented and we are monitoring performance to confirm complete resolution of this issue.
Apr 10, 08:29 MDT
Update -
We are continuing to work toward resolution.
Apr 10, 07:27 MDT
Update -
We have confirmed that direct SSO access is still functional, but users requiring a mechanism that manages and directs authentication to the appropriate app (.com, .au, .eu) are experiencing the SAML error.
Apr 10, 06:45 MDT
Identified -
We have identified the cause of the issue and are working on resolution now.
Apr 10, 06:31 MDT
Investigating -
Users attempting to log in via SSO are seeing a SAML assertion failure message.
Apr 10, 06:17 MDT