All Systems Operational

HireVue Classic (US Production) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (EU Production) Operational
Admin / Recruiter ? Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (US Only / GovCloud) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (US) ? Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (EU) Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.com - USA) ? Operational
Admin / Recruiter ? Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations ? Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.eu - Europe) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.au - Australia) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Legacy VJT - Virtual Job Tryouts (.com - USA) Operational
Candidate Experience Operational
Applicant Results Center (ARC) Operational
Email Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Unexpected Downtime/Incident: OnDemand interviews submission errors (T2O AU environment only)
Resolved - This incident has been resolved.

Candidates are able to continue with their OnDemands with no additional intervention from us.
May 16, 00:46 MDT
Investigating - We are experiencing a service disruption with OnDemand interviews within our T2O AU region.

Candidates are unable to submit OnDemand interviews.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.
May 16, 00:26 MDT
May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Intermittent slow and nonresponsive page loads
Resolved - We have resolved the incident which was a result of a high database load due to a scheduled process.
May 11, 02:58 MDT
Update - We are continuing to work on a fix for this issue.
May 11, 02:19 MDT
Identified - We believe we have identified the cause and are working on resolving the issue as soon as possible.
May 11, 01:55 MDT
Investigating - The Hirevue dashboard and candidate experience is currently experiencing intermittent slowly loading and nonresponsive pages. We are working to understand and fix this issue as soon as possible.
May 11, 00:59 MDT
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Planned Maintenance - Hiring Assistant, US
Completed - The scheduled maintenance has been completed.
May 8, 22:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:01 MDT
Scheduled - In order to implement a routine update to our system, we will be performing maintenance on Hiring Assistant (Chat & Scheduling) at the time below, during which the indicated product(s) may be unavailable within our US region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
May 8, 2025 9:00 p.m. to May 8, 2025 10:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 5 minutes of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to retry after the service interruption.

Individual system components are listed below.
Apr 30, 19:17 MDT
Planned Maintenance - US Only GovCloud Video Interviewing Platform
Completed - The scheduled maintenance has been completed.
May 8, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 MDT
Scheduled - In order to implement a routine update to our system, we will be performing maintenance on our Video Interviewing platform at the time below, during which the indicated product(s) may be unavailable within our US Only - GovCloud region.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
May 8, 2025 9:00 p.m. to May 8, 2025 10:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 1 minute of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.
Apr 30, 19:10 MDT
May 7, 2025

No incidents reported.

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