All Systems Operational
HireVue Classic (US Production) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (EU Production) Operational
Admin / Recruiter ? Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
HireVue Classic (US Only / GovCloud) Operational
Admin / Recruiter Operational
Analytics ? Operational
API ? Operational
Assessments Operational
ATS Integrations Operational
Email ? Operational
Evaluations ? Operational
Interviews - CodeVue ? Operational
Interviews - Live Operational
Interviews - On Demand ? Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (US) ? Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Hiring Assistant (EU) Operational
ATS Integrations Operational
Chat Widget Operational
Custom Reports Service (CRS) Operational
Dashboard Operational
Direct Messaging Operational
Email Operational
File Ingestion ? Operational
Insights Data Services (aka, Analytics) ? Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.com - USA) ? Operational
Admin / Recruiter ? Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations ? Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.eu - Europe) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
T2O (.au - Australia) ? Operational
Admin / Recruiter Operational
Analytics Operational
API Operational
Assessments Operational
ATS Integrations Operational
Email Operational
Evaluations Operational
Interviews - CodeVue Operational
Interviews - Live Operational
Interviews - On Demand Operational
Messaging - SMS Operational
Messaging - Whatsapp Operational
Scheduling / Calendar Integration Operational
Single Sign-On (SSO) Operational
Legacy VJT - Virtual Job Tryouts (.com - USA) Operational
Candidate Experience Operational
Applicant Results Center (ARC) Operational
Email Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In response to an incident this week, we are performing an update to the T2O and Legacy VJT products at the time below. During this time some products may be unavailable within the ".com - USA" region.

We make every effort to reduce the length of maintenance updates. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
Jun. 25th, 2024 9:00 p.m. MT to Jun. 25th, 2024 10:00 p.m. MT
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 1 minute of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh their browser or reconnect after the service interruption.

Individual system components are listed below.

Posted on Jun 25, 2024 - 13:58 MDT
Past Incidents
Jun 25, 2024

No incidents reported today.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024
Resolved - This incident has been resolved.
Jun 18, 16:41 MDT
Update - We are continuing to monitor.
Jun 17, 19:54 MDT
Monitoring - The issue is identified and a fix applied. The team will continue to monitor.
Jun 17, 16:23 MDT
Investigating - Message: We are experiencing a service disruption with the Legacy VJT and T2O services within our US, Europe, and Australia regions.
Users may see intermittent 504 errors. And integrated ATS’ requests may experience delays or failures.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.

Jun 17, 13:18 MDT
Jun 17, 2024
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:00 MDT
Scheduled - In order to implement a routine update to our system, we will be performing maintenance on our Video Interviewing Platform at the time below, during which the indicated product(s) may be unavailable within our US, EU, and US Only - GovCloud regions.

We will make every effort to reduce the length of the maintenance, if possible. We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time Maintenance Window]
June 13, 2024 9:00 p.m. to June 13, 2024 11:00 p.m. (MDT)
* Completion time is subject to change.

[Expected Downtime]
During the maintenance window, we expect 1 minute of service interruption to occur. Any user or candidate that is accessing the system during this time will only need to refresh or reconnect after the service interruption.

Individual system components are listed below.

Jun 6, 08:54 MDT
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.